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Sales Director

Manila, Metropolitan Manila Oradian

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Oradian Manila, National Capital Region, Philippines

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Oradian Manila, National Capital Region, Philippines

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Global Talent Acquisition & Employer Branding Partner

Ready to join us on our exponential growth trajectory?

Oradian provides a unique modern core banking solution to financial institutions across Southeast Asia and Africa. Within the Philippines, we are one of the fastest-growing enterprise solutions for financial institutions and are already reaching 10% of the adult population.

Now, we are seeking our next Sales Leader to join the team in our Philippines office, with an opportunity to cover markets across Southeast Asia.

You will drive business success through the acquisition of new mid-market and enterprise customers from all areas of the financial services industry across Southeast Asia, with a strong initial focus on the Philippines.

Your Day-to-Day:

· Build, maintain and grow your opportunity pipeline, effectively managing the Oradian sales process.

· Manage potential customers through the full sales cycle positioning against competitors and closing mid-market and enterprise deals.

· Develop and execute quarterly plans aligned to the Oradian sales strategy to achieve pipeline goals and regional targets.

· Collaborate with internal team members in marketing to drive pipeline, brand awareness and market alignment.

· Develop important and influential relationships within your prospects by translating user challenges and opportunities into unique business value, creating opportunities to both establish and expand our cooperation.

· Identify and manage partnerships to create new pipeline opportunities.

· Represent the company in associations, partnerships and events, deliver presentations to audiences of all levels of seniority.Consistently challenge the status quo in pursuit of best-in-class performance.

Qualifications:

· 7+ years of solution selling experience preferably within one of the following areas, Software-as-a-Service, Enterprise software and/or Banking software.

· A good track record of quarterly and annual over quota performances closing complex sales within Southeast Asia, especially in The Philippines.

· Consistently demonstrate high levels of personal drive and full engagement.

· Business fluent in English, Tagalog a big plus.

· Experience in banking, fintech or financial inclusion, and a strong network of contacts in the industry.

What you can expect:

· A fast-paced growing organization with lots of development opportunities.

· Challenging tasks with lots of responsibility and freedom to excel.

· An international and learning environment full of passionate and talented people.

· The opportunity to drive transformation in one of the most innovative and fastest-growing industries.

· Travel opportunities.

About Oradian

Oradian is a fintech company serving financial institutions in emerging markets. Oradian offers a Software-as-a-Service core banking platform, allowing financial institutions to easily digitise their products and operations to scale efficiently. Our global community is made up of over 70 financial institutions in 12 countries serving several million end-clients.

Oradian is a dedicated team of experts and practitioners, from a unique combination of industries: fintech, banking, financial inclusion, and technology, who have joined together to deliver best practice and technology solutions to support financial inclusion.

At Oradian, we are a merit-first, performance-driven company. Our strength comes from a diverse, multinational team united by a shared focus on creating real impact. We recognize and reward performance, valuing the unique perspectives and experiences that each individual brings.

We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Industries Financial Services and Software Development

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Branch Sales Officer (Angeles)

Angeles, Pampanga Security Bank Corporation

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The Role

As a Branch Sales Officer , you will ensure the achievement of business deliverables thru the tactical rollout of sales strategies and activities. And also, you'll address the banking requirements of those in the targeted market segment through the competent matching of client needs with our innovative products and services.

How you'll contribute

  • Maintains a proactive and firm business stance in relation to industry competition, market conditions, and other external factors so threats are addressed and strengths and opportunities are maximized
  • Builds stickier relationships with existing customers thru regular visits and review of their financial condition in order to maximize and expand business prospects
  • Establishes strong synergy with partner units/groups thru active and collaborative undertaking resulting in successful cross-sells
  • Employs accurate profiling of prospects thru objective assessment of their financial status and capabilities so we may properly address clients’ needs and be able to maximize their potential
  • Solicits new to bank customers by effectively presenting the bank’s products and services as solutions to clients’ needs thereby substantially improving customer base
  • Performs other related tasks which may be assigned from time to time.

What we’re looking for

  • Graduate of any Bachelor’s Degree course
  • At least 5 years strong sales experience in any industry. Branch Sales experience is preferred but not required.
  • Must have an experience doing field work, new client acquisition, and client management.
  • Must be mobile and willing to be assigned in any branches within the Region if needed.
  • Must be resilient and has a go-getter attitude|

About Security Bank

Security Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking.

We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.

Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.

At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”

Start your BetterBanking career with us today.

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Global Compliance Lead ( Sr Dir-level, Night shift, Makati)

Makati Carenet Health

Posted 1 day ago

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Global Compliance Lead ( Sr Dir-level, Night shift, Makati)

Join to apply for the Global Compliance Lead ( Sr Dir-level, Night shift, Makati) role at Carenet Health

Global Compliance Lead ( Sr Dir-level, Night shift, Makati)

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Join to apply for the Global Compliance Lead ( Sr Dir-level, Night shift, Makati) role at Carenet Health

The Global Compliance Leader is responsible for establishing and maintaining a comprehensive compliance program that aligns with international, regional, and Philippine-specific regulations. This role ensures the organization remains compliant with relevant certifications such as HIPAA, PCI, HITRUST, NCQA, and URAQ, while also serving as the key liaison for legal operations in the Philippines. The incumbent will work cross-functionally to manage compliance frameworks, conduct risk assessments, support third-party audits, oversee legal matters, and ensure operational integrity across Philippine functions.

Responsibilities

  • Develop and maintain a robust Global Compliance Program aligned with international and local regulations including HIPAA, PCI, HITRUST, URAQ, and NCQA.
  • Create and manage a comprehensive database of written policies and procedures that outline compliance and certification requirements.
  • Design and implement training programs covering data privacy, IT security compliance, and ethical standards; monitor training completion for audit and certification purposes.
  • Establish and lead enterprise-wide risk management methodologies to identify, assess, and mitigate internal and external risks.
  • Direct global third-party audits, risk assessments, and remediation initiatives.
  • Monitor regulatory developments and update internal documentation and controls as necessary.
  • Coordinate enterprise-wide compliance reporting for executive leadership and stakeholders.
  • Serve as principal liaison between General Counsel and Philippines-based operational leadership.
  • Collaborate with HR, Facilities, Procurement, and Operations on legal matters including disciplinary processes, leases, vendor disputes, and data privacy issues.
  • Manage the lifecycle of local contracts, government filings, corporate secretarial tasks, and employment law compliance.
  • Oversee business licensing and ensure PEZA/BOI and labor law compliance.
  • Respond to subpoenas, investigations, and regulatory inquiries in collaboration with General Counsel and external counsel.
  • Interpret changes in Philippine laws and regulations, advising leadership on risks and required actions.
  • Deliver legal training to local teams on anti-bribery, harassment prevention, and contract management.
  • Provide legal risk evaluations for new business initiatives, vendor partnerships, and strategic projects in the Philippines.

Qualifications

  • Bachelor’s degree in Law, Legal Management, Political Science, Business Administration, or a related field.
  • Minimum of 10 years of experience in legal operations or compliance, preferably within a multinational or BPO/IT-enabled services organization.
  • In-depth knowledge of international and Philippine regulations, including HIPAA, PCI-DSS, Data Privacy Act of 2012, and PEZA/BOI requirements.
  • Demonstrated experience managing compliance programs and third-party audits (e.g., HITRUST, NCQA).
  • Experience in labor law, contract review, and legal advisory in a Philippine setting.
  • Excellent written and verbal communication skills; ability to communicate complex regulations clearly.
  • Strong organizational and project management skills; able to manage multiple priorities and stakeholders.
  • High level of discretion and integrity in handling confidential and legal matters.
  • Proficiency in MS Office and familiarity with compliance management systems.
  • Membership in the Integrated Bar of the Philippines (IBP) or Certified Compliance & Ethics Professional (CCEP) credential is preferred.
  • Certified Information Privacy Manager (CIPM) certification highly desired.
  • Strong analytical, critical thinking, and problem-solving capabilities.

Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.

Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.

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Seniority level
  • Seniority level Director
Employment type
  • Employment type Full-time
Job function
  • Job function Finance and Sales
  • Industries Hospitals and Health Care

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Compliance Officer - Corporate Governance

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Senior Operations Manager

San Fernando, La Union Mass Markets

Posted 1 day ago

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Position Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking an experienced and results-driven Senior Operations Manager to join our dynamic BPO team. This role is pivotal in ensuring operational excellence, driving performance, and optimizing efficiency across multiple campaigns. The ideal candidate will have a strong background in managing large teams, improving processes, and delivering high-quality service while meeting key performance indicators (KPIs) and client expectations.

Key Responsibilities
  • Oversee daily operations to ensure seamless service delivery and adherence to SLAs.
  • Manage, coach, and develop team managers and supervisors to drive performance and engagement.
  • Analyze key performance metrics to identify trends, areas of improvement, and implement corrective actions.
  • Develop and implement strategies to optimize workforce efficiency and productivity.
  • Collaborate with stakeholders, including clients and internal teams, to ensure alignment on business objectives.
  • Foster a culture of continuous improvement by driving process enhancements and best practices.
  • Monitor and manage operational budgets, ensuring cost efficiency without compromising service quality.
  • Ensure compliance with company policies, industry regulations, and client contractual agreements.
  • Drive employee engagement initiatives to enhance retention and team morale.
  • Lead transformation and change management initiatives to adapt to business needs and technological advancements.
Candidate Qualifications
  • College Graduate and a combination of training and experience.
  • Minimum of 3 years of experience in BPO operations management and leadership role.
  • Proven track record in managing large teams, driving performance, and improving operational efficiency.
  • Strong understanding of workforce management, process optimization, and client relationship management.
  • Excellent leadership, communication, and decision-making skills.
  • Ability to work in a fast-paced, high-pressure environment with shifting priorities.
  • Proficiency in data analysis, reporting tools, and KPI monitoring.
  • Experience in handling first-party collections, customer service, or sales operations (preferred).
  • Knowledge of call center technologies, CRM systems, and compliance regulations.
Compensation Details

At MCI, your hard work deserves recognition and rewards. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect From MCI

Our team members enjoy:

  • HMO, Medical and Dental coverage
  • Free meal during training
  • Career growth and learning
  • Allowances (Rice, Clothing, Laundry, Meal)
  • Performance and loyalty bonuses
  • Frequent disinfection, fogging of workplace
  • Opportunities for growth and promotion
  • Employee shuttle services
  • Company retreats and off-site events
  • Social skills development and networking
  • In-office rewards, raffles, recognition gifts, and treats
Physical Requirements

This job operates in a professional office environment. Employees will be largely sedentary, sitting or standing for long periods while using a computer and telephone headset. Occasional movement around the office may be required, including reaching, lifting objects up to 40 pounds, and operating office equipment.

Conditions of Employment
  • Must be authorized to work in the country where the job is based.
  • Willingness to submit to background/security investigations and drug screening as per company policies.
Equal Opportunity Statement

MCI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on age, race, gender, disability, or any other protected characteristic.

About MCI

MCI is a global leader in business process outsourcing, providing innovative solutions to clients worldwide. Recognized for rapid growth and industry leadership, MCI operates multiple facilities across North America and beyond, offering a wide range of services including customer contact management, IT services, and more.

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Tax & Accounting Services Division Head

Cathay Land, Inc.

Posted 1 day ago

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Are you a seasoned accounting and tax professional looking for a leadership opportunity with a dynamic and fast-growing real estate developer? As the Tax and Accounting Services Division Head at Cathay Land, Inc., you will play a pivotal role in shaping the financial future of the company. You will lead a talented team, ensuring accurate and timely tax filings, financial reporting, and compliance with government regulations. With the opportunity to influence key financial decisions and implement strategic financial controls, this is your chance to make a significant impact while fostering growth in a supportive and collaborative work environment. If you have a strong background in taxation, financial reporting, and audit, and are ready to take your career to the next level, we want to hear from you!

Key Responsibilities:

Taxation

  • Manage and review tax reporting across the company and its group.

  • Ensure timely and accurate filing of tax returns and government reportorial requirements (BOI and SEC).

  • Respond promptly to BIR and regulatory bodies' inquiries and provide necessary requirements.

  • Lead the Tax Division team with coaching and mentoring.

Financial Accounting & Reporting

  • Oversee the accounting and financial reporting functions of the Accounting Support Division.

  • Ensure accurate journalization and preparation of financial statements.

  • Deliver monthly, quarterly, and annual reports with detailed analysis.

  • Collaborate with auditors for review and audit matters.

Enhancing Financial Checks and Controls

  • Recommend policies to maintain integrity in financial reporting and taxation.

  • Develop and monitor systems for financial checks and controls.

  • Ensure regular compliance with tax regulations and PH government legislation.


What We're Looking For:

  • Licensed CPA: Certified Public Accountant in the Philippines is a plus.

  • Experience: At least 5 years in Taxation and Accounting, with 4+ years in an audit firm is a plus.

  • Audit Firm Experience: Experience with reputable audit firms is a plus.

  • Expertise: Strong knowledge of PH tax laws, financial reporting standards, and regulatory compliance.

  • Skills: Leadership, attention to detail, excellent communication, and problem-solving abilities.

Why Join Us?

At Cathay Land, Inc., we value your expertise and provide a platform to excel and grow in your career. Be a part of an organization shaping the Philippine real estate industry while making a positive impact on communities.

Ready to take your career to the next level?
Click "Apply Now" and join our team today!

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Lead Generation/Telesales

Morong, Bataan optiBPO

Posted 1 day ago

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Job Category: Sales

Job Location: Clark, Pampanga

Looking for a new career opportunity with great perks and benefits? Today is the day to land a job that you love and work with a UK-based team! What are you waiting for? Apply now and be the Outbound Lead Generation / Telesales we are looking for! Why you will love working with this Client? This client is a toy supplier to high-street gift shops in the UK and has been operating at a global level with no rivalry in product development and innovation. There is a bright opportunity for highly motivated individuals like you to join their progressive teams. Location / Shift Clark Office, Morning Shift NOTE: You must be willing to work in the office in the above office location to apply for this position Job Description The Lead Generation/Telesales we are searching for is an experienced candidate that can provide sales and marketing support in building a pipeline of leads to meet business plans, quotes, and company objectives. You will be responsible for generating leads through phone calls, social media and emails. You will be calling a list of pre-selected prospects that have the potential to stock our range of toys with a typical outcome being getting a zoom call arranged or information being sent to then be followed up. Responsibilities/Duties:

  • Research, track, maintain and update leads
  • Make outgoing calls to develop new business
  • Contact prospects to qualify leads
  • Direct email marketing to key clients and prospects
  • Research and maintain lead generation database
  • Conduct customer research
  • Conduct client or market surveys to obtain information about potential leads
  • Participate in the preparation of proposals and/or sales presentations
  • Provide accurate and timely information to management
  • Develop a strong knowledge of the company’s products and services in order to facilitate the sales process

Qualifications

  • US outbound lead generation/telesales experience
  • Experience with calling new leads and prospects in the US market
  • B2B tele sales experience
  • Excellent English skills – must present with a video interview
  • Experience with cold calling
  • Experience with research and maintaining databases
  • Proficient in MS Office including Word, Excel, and Outlook
  • Experience in using CRM
  • Strong project and time management skills
  • Experience working with Western companies (preferred)
  • Bachelor’s degree in Marketing or Business Administration
  • 1-2-year(s) experience in Lead Generation

Why join optiBPO? optiBPO is an exciting workplace where you will be surrounded by smart, talented, and motivated professionals that supports clients across Australia, New Zealand, United States, Canada, United Kingdom, and Europe. optiBPO helps clients in planning, building, and managing dedicated offshoring teams in the Philippines. Enjoy great perks and benefits such as in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. It is important for us to help you advance your career by elevating growth strategies and learning opportunities throughout your career journey with us. More Jobs Available #J-18808-Ljbffr
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Territory Business Manager-Flour (Start ASAP)

Cebu City Cagayan State University

Posted 1 day ago

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Responsible for generating and cultivating a loyal customer base for Pilmico Animal Nutrition Corporation, focusing on sales, customer relations, and market growth in a specified territory.

Your Role:

Key responsibilities include:

  • Contributing to determining market potential at the territory level through dealer and end-user market reading and profiling of prospective customers.
  • Implementing approved placement strategies for the territory.
  • Developing and proposing an overall business approach in an assigned territory, including placement and pricing strategy.
  • Serving as a link and providing support between customers and the company in all transactions related to order fulfillment.
  • Gathering, providing feedback, and monitoring intervention on customer concerns pertaining to products and services.
  • Verifying all critical information necessary to determine the worthiness of prospective customers prior to endorsement.
  • Executing lead generation and negotiations with prospective customers.
  • Planning and executing the territory KRAs to grow the business in the assigned territory.
  • Assisting in managing accounts receivable of the territory through effective collection.
  • Implementing and evaluating the effectiveness of defined sales activities in the territory.
  • Monitoring the services of third-party manpower service providers in technical sales in the assigned territory.
  • Assisting in providing technical training to third-party service providers.
  • Participating in current and future corporate initiatives such as PL, PPM, ISO, 5S, ISMS, Branding, CRM, IBP, COMREL, Safety, etc.
  • Participating in projects and improvements on sales and marketing processes as may be assigned.
  • Performing other work-related tasks as may be assigned from time to time.
About You:

The ideal candidate will have:

  • At least a graduate of any 4-year business-related course.
  • Fresh graduates are welcome to apply.
Compensation & Benefits:
  • Competitive salary package.
  • Health and wellness benefits.
  • Opportunities for performance-based bonuses.
  • Access to employee assistance programs.
  • Standard government-mandated benefits (SSS, PhilHealth, Pag-IBIG).
  • Paid leaves and holiday benefits.
Training & Development:
  • Onboarding and technical training for new hires.
  • Opportunities to participate in corporate initiatives and professional development programs.
  • Support for continuous learning and skills enhancement.
Career Progression:
  • Potential for advancement to senior sales or management roles within Aboitiz Foods and its subsidiaries.
  • Opportunities to participate in cross-functional projects and leadership development programs.
How to Apply:

Submit your application through the link from the company portal, ensuring all required information is included.

This job may close before the stated closing date, you are encouraged to apply as soon as possible

Report this job

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Marketing Manager (FoodHub) / Remote Assistant Marketing Director

Dumaguete, Negros Oriental Cyberbacker Careers

Posted 1 day ago

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Job Descriptions

Location: Philippines

Shift: Bermuda Day Shift (Night Shift in PH)

Reports to: Marketing Director

Direct Reports: None (or Graphic Designer if applicable)

Duties

Digital Strategy Development: Develop and implement digital marketing strategies specifically tailored for FoodHub (all the brands related to FoodHub)

Social Media Management: Manage and optimize social media platforms, content creation, and engagement strategies for FoodHub. (FB, IG, website) Client wants creative inputs from CB, frequency will be coming from Marketing Director (SMM Paid ads)

Market Research & Analysis: Conduct market research to identify digital trends and consumer behavior specific to FoodHub. Provide insights to improve digital strategies.

Performance Analysis: Analyze the performance of digital campaigns, track key performance indicators (KPIs), and adjust strategies to optimize results. (define success measures, provide report, analyze activity competition in Bermuda, oversee performance across brands, inspirational competition in the US in the Philippines, brand analysis- sales of the brand, menu item sales, identify the slow movers and come up with a marketing strategies which to remove or replace and know consumer behavior)

Content Coordination: Work closely with the Graphic Designer to ensure the visual content aligns with digital campaigns.

Remote Leadership: Support the Marketing Director with broader strategic initiatives and act as the Remote Assistant Marketing Director for the FoodHub brand.

Budget Management: Assist in managing the digital marketing budget and ensuring the effective use of resources.

General Requirements

Good command of the English language

Must be 18 years of age and above

A headset with a noise-canceling feature and a high-definition webcam

Device Specifications

Intel core i3 (6th to 12th gen), i5, i7, or AMD equivalent is highly required

Windows or Mac is acceptable

At least 8GB of RAM with 60 GB of free hard disk space available

Network Requirements

10 Mbps DSL or Fiber Internet connection (USB sticks, signal-based, and wireless connections are not allowed)

Benefits

Legit Work from Home - Avoid the hassle of the traffic

No experience is required - Fresh Graduates, Students, and undergraduates are accepted

Job Security and Stability

Potential Income up to $1500 per month

Training is provided with Allowance

Personal and Career Growth - Self-development and Promotion

Great Team Culture - Core Values: Relationship, Growth, Fun and Abundance

In House Assistance

PTO Provided

Profit Share - Retirement Plan

Chance of an all-expense-paid trip to the US

Birthday and Anniversary Treats

Wedding Gifts

New Born Gifts

Foodpanda Discount

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Mobile Engineer

Cebu City AMCS Group

Posted 1 day ago

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Job Descriptions

Ready to work on innovative mobile tech that supports real-world sustainability? We’re expanding our Mobile Engineering team and looking for a Mobile Engineer to help drive feature development and improvement across our Android and cross-platform apps.

As part of Selected Interventions — now a proud member of the AMCS Group — you’ll work in a focused, agile team contributing to software that makes a meaningful difference.

About Selected Interventions

We’re a software and services company powering the environmental sector through our class-leading ECHO Service Management Framework. Built on a Microsoft stack and deployed via Azure, ECHO is used by global, multi-billion turnover companies to manage complex field operations through a seamless suite of web, desktop, and mobile applications.

What Makes Us Different

We’re specialists in environmental services, with a mission to help the planet operate more sustainably. Now part of AMCS Group, we offer the agility of a close-knit team with the global scale and resources to grow your career.

Role Description

This is a full-time hybrid role for an experienced Mobile Engineer. You’ll support the Mobile Team in maintaining and developing features for Onboard. Working within a focused squad under the direction of the Mobile Team Lead, you’ll collaborate with product owners, quality analysts, and fellow engineers to deliver solutions that meet customer needs and align with our product and technical strategies.

Day-to-Day Responsibilities

• Collaborate across teams to ensure smooth service delivery and software releases.

• Deliver high-quality, maintainable mobile software.

• Follow coding standards and best practices.

• Apply modern development standards to improve our mobile apps.

• Participate in code reviews and contribute to code quality.

• Troubleshoot and resolve issues promptly to minimise impact.

• Communicate clearly with stakeholders on progress and technical details.

Experience and Skills Needed

• Experience in mobile development with Xamarin (ideally Xamarin.Android & MvvmCross).

• Proficient in C# and the .NET framework.

• Familiar with Git version control.

• Strong problem-solving skills and attention to detail.

• Collaborative and communicative team player.

• Experience with Agile methodologies (e.g., Scrum).

• Understanding of software design patterns and principles.

• Experience with CI/CD pipelines.

Why Join Us

• Be part of a growing, mission-driven company making a real impact in the environmental sector

• Work in a collaborative, supportive, and forward-thinking team

• Enjoy hybrid working, a unique office environment in Richmond, and opportunities to work internationally

• Grow your career with hands-on experience and the backing of a global tech leader through AMCS Group

Benefits

  • Health insurance for you and up to three dependents from Day 1

  • Hybrid work setup

  • Convenient shuttle service

  • Complimentary on-site food and coffee

  • Allowances

  • 25 days of leave

The Process

1. Submit your application

2. Initial phone conversation

3. Interview with the hiring manager, including a technical assessment

4. Final interview with hiring manager and HR

5. Decision within 3–5 working days

Diversity & Inclusion

We welcome applicants from all backgrounds and are committed to creating an inclusive workplace where everyone can thrive.

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Senior Operations Manager for Iloilo

Concentrix

Posted 1 day ago

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Job Descriptions

In a world full of average, Concentrix stands out. To achieve extraordinary results for our clients, we’re disrupting the professional services market. We are obsessed with making our clients’ businesses better. To make transformative changes, we bring together the brightest creative minds in business, cutting-edge technology solutions, proven design thinking expertise, and exceptional customer experience centers. We are looking for a Senior Operations Manager who shares this mindset.

Make that bold move today! Join Concentrix as a Senior Operations Manager !

What you need
  • Must have at least 3 years of SOM experience handling insurance/healthcare accounts.
  • Willing to work on-site in Iloilo and able to work on shifting schedules.
  • Strong analytical, problem-solving, and troubleshooting skills.
  • Ability to communicate technical issues in non-technical terms.
  • Ability to provide customer and technical support via inbound phone, chat, and email requests.
What will you be doing?
  • Review and analyze program performance to determine program needs.
  • Approve personnel activities concerning hiring, training, development, and performance management.
  • Provide written performance appraisals.
  • Act as a problem-solving escalation point for Supervisors and front-line RAs when necessary.
  • Meet forecasted or budgeted financial targets, including occupancy and bill-to-pay percentage.
  • Identify and oversee program/problem resolution.
  • Maximize the potential of subordinates through coaching, development, and effective performance management methods.
  • Track client issues and maintain client correspondence and issue resolution.
  • Support Results’ goals by implementing and facilitating processes that promote continuous improvement, resulting in improved service quality and/or reduced operating expenses. Review workflow to ensure improvements.
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