4 Digital Retail jobs in the Philippines

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Position Title: Head, Digital Sales and Retail Segment Communications

Job Summary

• This role drives brand positioning and customer engagement through integrated marketing strategies across traditional and digital platforms. Responsible for content creation, corporate communications, and customer education, the position enhances brand presence while supporting culture-building initiatives to foster excellence and customer obsession.

Specific Duties & Responsibilities

• Strengthen Metrobank CBS’ value proposition across various consumer segments through Integrated Marketing Communication strategies
• Lead the development and execution of marketing content to support campaigns, programs, and branding initiatives
• Ensure a strong brand presence across traditional, digital, and social media through creative executions
• Develop and implement corporate communication and customer education strategies via public relations and media engagements
• Drive cultural transformation within CBS by promoting a culture of excellence and customer obsession through strategic initiatives

Other Details:

Unit: Usage, Partnership and Communications Management / Digital Sales and Retail Segment Communications Department

Overview

We're Hiring: Managing Director

Are you a seasoned leader with a proven track record in retail multi-store management, ready to take the helm at a dynamic social commerce agency? Do you possess a sharp financial acumen with a strong focus on Profit & Loss (P&L) management? Crucially, do you have hands-on experience in expanding multi-store operations nationwide, demonstrating your expertise in developing and implementing robust SOPs for large-scale growth? If you're bilingual in Mandarin, we want to hear from you!

We're a leading social commerce agency in the Philippines, working with top-tier clients like Nestle, P&G, Unilever, and Coca-Cola. We specialize in brand live selling event outsourcing and enablement, as well as e-commerce short video outsourcing and production for brands. We're seeking a Managing Director to report directly to the CEO, with the potential to advance to the Chief Operating Officer (COO) role. This is a unique opportunity to shape the future of a fast-growing company at the forefront of social commerce in Southeast Asia.

• Operational Leadership: Oversee all aspects of our live selling and short video production services, ensuring high-quality delivery and client satisfaction.
• P&L Management: Take ownership of the operational P&L, focusing on revenue generation, cost optimization, and overall profitability.
• National & Regional Expansion Strategy: Leverage your experience in nationwide multi-store expansion to develop and implement scalable operational frameworks for our services, enabling rapid growth.
• Team Management: Lead, mentor, and develop a high-performing team, fostering a culture of excellence and accountability.
• Process Optimization: Design, implement, and refine robust Standard Operating Procedures (SOPs) that support nationwide consistency and efficiency, ensuring seamless scalability of our operations.
• Strategic Growth: Work closely with the CEO to identify and capitalize on new market opportunities, contributing to the overall strategic direction of the company.
• Client Relations: Maintain strong relationships with our key clients, ensuring their needs are met and expectations are exceeded.
• System Implementation: Drive the effective utilization of systems and technology to improve operational workflows and data-driven decision-making, supporting expansion efforts.

• Extensive Retail Multi-Store Management Experience: Strong background in managing multiple retail locations, with expertise in operations, sales, and team leadership.
• Proven P&L Responsibility: Track record of successfully managing P&L statements, driving revenue growth, and controlling costs within a business unit or multiple locations.
• Nationwide Expansion Expertise (SOP & Scalability): Hands-on experience in expanding multi-store operations across a nation, including development and implementation of comprehensive SOPs and scalable systems for rapid growth.
• Bilingual Proficiency: Fluent in both English and Mandarin, written and spoken.
• Proven Leadership: Natural leader with the ability to inspire and motivate teams to achieve ambitious goals.
• Strategic Thinker: Ability to analyze market trends, identify opportunities, and contribute to long-term business strategies.
• Results-Oriented: Track record of delivering measurable results and driving continuous improvement.
• Excellent Communicator: Effective communication with clients, team members, and stakeholders at all levels.
• Adaptability: Thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities.

• Be a pivotal part of a leading social commerce agency in the Philippines, based in Manila.
• Work with an impressive roster of clients, including global brands.
• Opportunity for significant career growth and progression to COO.
• Shape the operational backbone and national expansion of a rapidly expanding company.
• Competitive compensation and benefits package.
• Profit Sharing & Stock Option Program

Nestle, Unilever, P&G, URC, Coca-Cola, Monde Nissin, Del Monte, Mega Prime Food, Xiao Mi, Infinix, Unilab, Lock&Lox, Anker, Huawei.

We are seeking a Retail Media and Data Specialist to drive strategy and execution of digital retail media. The successful candidate will be responsible for unlocking exponential growth of our omnichannel business and deepening online penetration across sales channels.

• Translate brand, digital commerce, and customer priorities into media executions and joint customer retail media business plans that drive conversion across digital retail platforms.
• Act as a key liaison between Brand Marketing, Media, Shopper / Customer teams, and Retailer Media Networks.
• Develop customer-specific digital media briefs in collaboration with brand and dComm teams.
• Collaborate with retailer media networks to shape ads product development, participate in beta testing, and evolve measurement capabilities.

• Proven experience in digital retail media and data analysis.
• Excellent communication and project management skills.
• Ability to work collaboratively with cross-functional teams.
• Strong analytical and problem-solving skills.

• A dynamic and fast-paced work environment.
• Ongoing training and development opportunities.
• A competitive salary and benefits package.

If you are a motivated and detail-oriented individual with a passion for digital retail media, please submit your application for this exciting opportunity.