196 Support Specialist jobs in the Philippines

Job Opportunity

We are seeking a skilled and dedicated professional to fill the role of Technical Service Engineer. This position involves providing technical support and ensuring the smooth operation of our clients' equipment.

Key Responsibilities:

• Perform installation, maintenance, and repair of technical equipment to ensure optimal performance and efficiency.

• Conduct regular inspections and preventive maintenance to identify potential issues before they become major problems.

• Respond to service calls and troubleshoot on-site issues in a timely and effective manner.

• Prepare accurate and detailed service reports and documentation to facilitate communication with clients and internal teams.

• Coordinate with clients and internal teams for technical support, ensuring seamless collaboration and resolution of issues.

Required Skills and Qualifications:

• Bachelor's degree in Any Engineering is required, while licensed engineers are preferred.

• Candidates with at least 6 months of relevant experience (fresh graduates welcome) will be considered.

• Familiarity with mechanical and electrical troubleshooting is essential.

• The selected candidate must be willing to perform fieldwork and client visits as needed.

Work Arrangements:

• Monday-Friday work schedule, with optional Saturday shifts.

• Muntinlupa as the primary work location.

About the Role:

We are seeking a highly skilled and detail-oriented technical support assistant to play a key role in ensuring the quality and safety of our products.

1. Proposal Development: Develop comprehensive proposals for production that meet our high standards, taking into account various factors such as resource allocation and cost-effectiveness.
2. Production Feasibility Analysis: Conduct thorough analyses to determine the feasibility of production, considering factors like resource availability and process optimization.
3. Quality Assurance: Ensure that all production processes meet our quality and safety standards by approving, reviewing, and conducting pilot runs before final production.
4. Knowledge Management: Stay up-to-date with the latest technical knowledge and best practices by attending relevant trainings and workshops, enabling you to provide expert guidance to your team members.
5. Safety and Quality Compliance: Adhere to all applicable policies and regulations to ensure the safety and quality of our products.
6. Team Collaboration: Collaborate with your team members to achieve common goals and objectives, promoting a culture of open communication and mutual respect.
7. Additional Responsibilities: Perform other tasks assigned by your supervisor from time to time, demonstrating flexibility and adaptability in a fast-paced environment.

Requirements:

• Bachelor's degree in Chemical Engineering or Industrial Engineering.
• Fresh graduates are welcome to apply, providing they have the necessary skills and qualifications.

The role of Treasury/Invoicing Assistant involves providing critical financial support to the organization. Key responsibilities include managing cash positions, conducting bank reconciliations, and handling invoicing processes.

• Cash Management: Prepare accurate TAG Cash Position reports and conduct thorough bank reconciliations to ensure transparency and accuracy.
• Banking and Compliance: Liaise with banks regarding company accounts and transactions to ensure timely payments and compliance.
• Petty Cash and Discrepancies: Assist in replenishing Petty Cash Fund and investigate discrepancies in cash transactions to prevent loss or theft.

• Invoice Validation and Generation: Validate prices in Infor Nexus and Exenta systems and generate invoices for shipments of Fownes NY customers.
• Reporting and Compliance: Check export reports from the logistics department on a monthly basis and prepare reports such as invoice summary and invoice monitoring to track financial performance.
• Customer Liaison and Communication: Liaise with Fownes NY customers to resolve concerns and ensure timely submission of documents.

• Shipping Document Preparation: Prepare shipping documents for submission to Fownes NY customers.
• Logistics and Coordination: Coordinate with courier services for sending and picking up original documents for customers.
• Government Agency Liaison: Act as liaison officer for company transactions with government agencies such as BIR and SEC.

We are seeking a skilled Project Support Specialist to join our team. The successful candidate will be responsible for handling translation encoding tasks, assisting with administrative activities, and providing general support to project teams.

Key Responsibilities:

• Encode translated strings for multiple languages.
• Respond promptly and professionally to queries regarding translations and string resources.
• Manage label and message resources requested by development teams.
• Assist in project coordination, tracking tasks, and following up with stakeholders to meet deadlines.
• Compile data, statistics, documents, and information in an organized manner.

Requirements:

• Bachelor's degree in any field.
• Ability to work well under pressure, multitask in a fast-paced environment, and demonstrate excellent time management skills.
• Fast learner, analytical, methodical, and well-organized.
• Good working knowledge of MS Word and Excel.
• Experience with mobile devices and willingness to learn new mobile applications.
• Excellent written and oral communication skills.

*Contract for 6 months with opportunity for regular employment.

We are seeking a highly skilled individual to provide exceptional document filing services to clients.

• Provide top-notch document filing and organization services to our valued clients.
• Utilize strong communication skills to respond to client inquiries and resolve issues in a timely manner.

Required Skills:

• Exceptional organizational and time management skills.
• Ability to work independently with minimal supervision.
• Excellent written and verbal communication skills.

What We Offer:

• A dynamic and supportive work environment.
• Opportunities for career growth and professional development.
• A competitive compensation package.

Job Summary

The ideal candidate will serve as the initial point of contact for customers, providing professional and timely assistance with inquiries and complaints.

• Respond to customer inquiries via phone, email, chat, or social media in a courteous and empathetic manner.
• Listen attentively to customer concerns and provide solutions or escalate issues as necessary.
• Maintain a professional demeanor to ensure customers feel heard and valued.
• Resolve product or service problems by clarifying customer complaints, determining causes, selecting and explaining solutions, and following up to ensure resolution.
• Process customer orders, forms, applications, and requests efficiently.
• Collaborate with other departments to resolve complex issues and drive results.
• Stay updated on company policies, procedures, and offerings.

Qualifications:

• A degree from an accredited college or university.
• At least five years of experience in business process outsourcing (BPO).
• Experience in the telecommunications industry is highly desirable.
• Excellent communication skills are essential.
• Ability to work onsite in Taguig City is required.

Our organization is seeking a highly organized and detail-oriented professional to fill the role of Administrative Support Specialist. This full-time position requires an individual with excellent administrative skills, strong technical capabilities, and a passion for delivering exceptional support services.

We are looking for someone who can provide top-notch administrative assistance to our team, handle routine IT tasks, and maintain office equipment and supplies in optimal condition.

• A resident of Makati or surrounding areas
• Proficient in Microsoft Office applications
• Familiarity with basic computer hardware and software troubleshooting techniques

This on-site position offers a Monday-to-Friday schedule from 8:00 A.M. to 5:00 P.M., excluding holidays.

Job Overview

We are seeking an exceptional customer support professional to join our team. As a Customer Service Representative, you will be the primary point of contact for customers, resolving their inquiries and issues in a timely and professional manner.

• You will engage with customers via phone, email, or chat, responding to their queries and providing solutions to their problems.
• Your role will involve solving complex customer complaints, empathizing with their concerns, and finding creative solutions to meet their needs.
• You will process orders, handle returns, and provide tailored assistance to customers, ensuring their satisfaction and loyalty.
• In addition, you will stay organized, maintain accurate records of interactions, and collaborate with colleagues to achieve service goals.
• This is an excellent opportunity to learn and grow through comprehensive training and resources provided, mastering products and services to deliver outstanding results.

Key Requirements:

• A positive attitude and eagerness to learn and develop skills.
• Strong written and verbal communication skills to effectively interact with customers.
• Basic computer proficiency and a reliable internet connection to access necessary tools and systems.

Benefits

As a valued member of our team, you will enjoy a range of benefits including:

• Ongoing training and development opportunities.
• A supportive and dynamic work environment.
• The chance to work with a talented team of professionals.

Why Work with Us?

We are committed to creating a positive and inclusive workplace culture that values diversity, equity, and inclusion. Our team is passionate about delivering exceptional customer service and making a meaningful difference in people's lives.

We are seeking a highly organized and proactive individual to support our CEO in various capacities.

• Key Responsibilities:
• Manage the CEO's paperwork, business affairs, communications, and travel arrangements.
• Ensure the CEO's daily operations run smoothly and efficiently.
• Requirements:
• Any bachelor's degree, preferably with Latin honors.
• Previous experience as an Executive Assistant or in a similar administrative role is advantageous but not required.
• Exceptional attention to detail and organizational skills.
• Strong written and verbal communication abilities.
• Proficient in basic computer skills and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to think critically and solve problems efficiently.
• Confident in managing multiple tasks and prioritizing effectively.
• Capable of handling confidential information with utmost discretion.
• Pleasant personality with strong interpersonal skills to interact professionally with various stakeholders.
• Polished and professional appearance.
• Benefits:
• Starting salary of PHP 25,000 to 30,000 per month.
• Performance-based incentives.
• Opportunities for local and international travel.
• Accommodation provided for stay-in arrangements.
• Comprehensive health benefits.
• Professional development opportunities.
• A supportive and dynamic work environment.